203 Advanced Driveway Sales-Additional Services

The purpose of this course is to provide simple steps into additional sales on the drive. 

The student will learn the following impact items…

    • How to ask for ADDITIONAL items (without offending the customer)
    • What items to present at specific time and mileage intervals
    • What items to present to specific vehicles, I.E Diesel, Hybrid, Extreme Conditions
    • How to ask for impulse items (FRIES) to add a 3rd or 4th line on the RO at write up
    • How to ask for an upgrade in engine oil protection
    • How to present ACCESSORIES on the drive
    • How to remove quarter time obstacle for sales

The goal is for the student to see an increase in RO Sales, Customer Engagement and improve CSI and Retention.

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Date

Apr 23 2024
Expired!

Time

12:00 pm

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