508 Coaching for Accountability and Profit
The purpose of this course is to provide the associate with tools to COACH and improve their associates.
The student will learn the following impact items…
- Why do we coach
- Types of Performers in the Organization
- Key elements to a Coaching Session
- Six Phases to success
- Practice Coaching Sessions
The goal is for the student to see an increase in RO Sales, Customer Engagement and improve CSI and Retention along with high EMPLOYEE Retention and performance.