Calendar

May 12

450 Fixed Ops Numbers for Associates-SalesPA Level 2Parts ManagerSA Level 3Service ManagerTechnician

Monday

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May 13

451 Fixed Ops Numbers for Associates Gross Profit and KPIsPA Level 2Parts ManagerSA Level 3Service ManagerTechnician

Tuesday

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May 14

452 Fixed Ops Numbers for Associates Production & ImprovementPA Level 2Parts ManagerSA Level 3Service ManagerTechnician

Wednesday

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Jun 16

401 The Art of the Walk Around – Why?SA Level 3Service ManagerValet

Monday

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Jun 17

402 The Art of the Walk Around 2 – Key StepsSA Level 3Service ManagerValet

Tuesday

COURSE DETAIL

Jun 18

403 The Art of the Walk Around 3 – My DealershipSA Level 3Service ManagerValet

Wednesday

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Jul 14

104 Keys to Communication–Types of CommunicationBDCSA Level 1Service ManagerTechnicianValet

Monday

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Jul 15

105 Keys to Communication–Words–Tone–Body LanguageBDCSA Level 1Service ManagerTechnicianValet

Tuesday

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Jul 16

106 Keys to Communication–My Words–Tone–Body LanguageBDCSA Level 1Service ManagerTechnicianValet

Wednesday

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Aug 11

206 Multi-Point Inspection – NeedBDCPA Level 1Parts ManagerSA Level 1Service Manager

Monday

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Aug 12

202 Factory Maintenance Schedule-Required MaintenanceSA Level 2Service Manager

Tuesday

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Aug 13

475 Overcoming Objections LEADBDCPA Level 1Parts ManagerSA Level 1Service Manager

Wednesday

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