Calendar

Live, instructor-led training is available on a monthly basis and all currently scheduled courses are listed on the calendar below. If you wish to pursue a certification, we encourage you to view all required courses by selecting the appropriate certification displayed on this page. Training courses are recorded and will be available on the on-demand page and accessible on the member’s training dashboard. NOTE: ALL TRAINING TIMES ARE IN THE EASTERN TIME ZONE

January 2025

Jan 13

114 PA Keys to Communication–Types of CommunicationPA Level 1Parts Manager

Monday

Jan 14

115 PA Keys to Communication –Words–Tone–Body LanguagePA Level 1Parts Manager

Tuesday

Jan 15

116 PA Keys to Communication–MY Words–Tone–Body LanguagePA Level 1Parts Manager

Wednesday

February 2025

Feb 10

206 Multi-Point Inspection – NeedBDCPA Level 1Parts ManagerSA Level 1Service Manager

Monday

Feb 11

202 Factory Maintenance Schedule-Required MaintenanceSA Level 2Service Manager

Tuesday

Feb 12

475 Overcoming Objections LEADBDCPA Level 1Parts ManagerSA Level 1Service Manager

Wednesday

March 2025

Mar 10

208 Technician Multi-Point InspectionTechnician

Monday

Mar 11

209 Technician-Advisor-Parts Associate CommunicationPA Level 1Parts ManagerSA Level 1Service ManagerTechnician

Tuesday

Mar 12

210 Technician-Advisor Video Multi -Point InspectionPA Level 1Parts ManagerSA Level 1Service ManagerTechnician

Wednesday

April 2025

Apr 14

120 Time Management BasicsPA Level 2Parts ManagerSA Level 3Service Manager

Monday

Apr 15

305 Hospitality Training-Creating AmbassadorsPA Level 2Parts ManagerSA Level 3Service Manager

Tuesday

Apr 16

476 Customer Management-Pass FailPA Level 2Parts ManagerSA Level 3Service Manager

Wednesday

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